These days it feels like everything is going digital. Will currency follow suit? It may seem far-fetched to think that currency could go entirely digital

One of the most useful benefits of Android smartphones is that they are extremely customizable. You can customize everything from your home screen to the way you access documents and download apps. Happily, customizing your Android smartphone is not very difficult

Business trends differ from year to year or even month to month. One of the most discussed about trends is telecommuting

While many shoppers won’t be battling the crowds this year by buying all of their gifts online, many more will be in line waiting for the doors to open. Equipped with their smartphones and tablets, customers will be using apps which offer up great gift ideas, tips on how to comparison-shop, and even opportunities to buy online while in the store. So, for those of us who fearlessly venture out to the mega-mall, here are just a few ways technology will influence how we’re shopping this holiday season.

There will come a time when you need assistance from your IT provider.  They are busy people, and work very hard.  When asking them for help, be as specific as you possibly can; they aren’t mind readers, after all!  Here are a few additional ideas to help you have a positive experience when dealing with IT pros. Write an Informative Email Subject Line IT technicians receive frequent requests on a variety of issues – some are extremely urgent such as “I have a virus that destroying my documents”; while others are can withstand a 1-2 hour response delay, for example: “My monitor has a pinkish tinge.”  It helps the technician if you add a subject line containing the basics of the issue, which helps them determine the priority level.  A good example of a subject line is “Installed __ got error __”, which helps them to know immediately what your problem is with the computer.  A vague subject line without a meaningful description of the problem won’t help them solve your issue. Details, Details, Details When you write your email, put details in the body to give them a thorough description of the problem, such as your operating system, the steps or actions you were performing, and what errors you see on the screen.  Even though error messages are gibberish to people outside of IT, they offer a lot of help to the technicians.  Note that saying something vague like “followed normal steps” may be confusing to the technician, so it is better to list the exact steps you took.